Visit us

Visit us

In light of COVID-19, the Royal Opera House is only open for select events, for which you must book entry. Read about our new safety procedures below.

Where

How to get to the Royal Opera House

The Royal Opera House is in Covent Garden, the heart of London's theatreland.

Royal Opera House, Bow Street, London, WC2E 9DD

The nearest underground stations are Covent Garden, Leicester Square, Holborn, Charing Cross and Tottenham Court Road (step-free).

The nearest mainline train stations are Charing Cross, Waterloo and Euston.

Our closest bus stops are Aldwych, Drury Lane and Leicester Square Station.

The nearest Santander Cycle Stations are Tavistock Street, Wellington Street and Drury Lane.

We do not have on site parking facilities. The nearest NCP car parks are Drury Lane and Shelton Street.

Safety

COVID-19 safety guidelines

We want to welcome you back into the building in a way that keeps you, our staff and our artists safe.

All visitors must wear a face covering over their nose and mouth unless exempt for medical reasons. Staff will be wearing face coverings at all times.

There is a one-way system in place. Visitors with tickets can enter via Bow Street.

Regular cleaning is taking place, with particular attention to high-touch areas such as bannisters and toilets. Hand gel will be available throughout the building.

Please register for Test and Trace in advance of your visit via the ROH online tracking system here.

If you have symptoms of COVID-19 or have received positive test results within the last 14 days, you must not visit us. Read our terms of conditions to find out more about about our exchange policy.

We know it is important to be flexible in current times. If you are unable to attend the performance that you have booked you can exchange your tickets up to 24 hours prior to a performance. If performances have to be cancelled or postponed we will be in contact as soon as possible.

Access

There is step-free access across the Royal Opera House, from our ground-floor café and foyer to a range of seats in our performance spaces. We also offer a free, specialized Access Membership to all visitors who need assistance. This service provides access to various facilities such as personalized seat allocation based on your requirements, ticket discounts, free companion tickets and more.

Everyone is require to wear a face covering that covers both their mouth and nose throughout their time in the Royal Opera House, unless they are exempt. Please let us know if you lip-read, or require to see the facial features of our staff – we will ensure that your guide wears a visor instead of a mask.

Code of conduct

Our staff are committed to treating everyone with dignity and respect and we ask that you show them and your fellow audience members respect too. We adopt a zero-tolerance approach in response to anyone who interacts with our staff or with fellow audience members in an intimidating, aggressive or threatening manner.