Attending a performance or event

Welcome to our theatres, restaurants, bars and shop. Explore all you might need to know about attending an event at the Royal Opera House.

The safety of our visitors and staff are still our priority and we continue to have strict cleaning regimes and enhanced ventilation in place. All performances, events and tours are being sold at full seating capacities. You do not need to provide proof of vaccination to visit us. Wearing a face covering is no longer required, however you are welcome to wear one. We strongly recommend that you visit our website before every visit for updates. If you can no longer visit us, please check our returns and refunds page, we have flexible booking options available to you.

Tickets

E-tickets

Please note that we will be operating with e-tickets only. It is not possible to collect physical tickets. Please bring a device to show your e-ticket on or print it out before you come to the theatre.

Box Office opening times

The Box Office opens 90 minutes before a performance and closes when the performance starts. We can only help with ticket enquiries for the performance about to take place. We cannot help with future bookings, and the counter is not open at any other time. You can find out what's on and book tickets or contact us at any other time via the website.

Moving around the building

Security

We will take time to search all bags on entry in a contact-free manner. Please only bring a bag if necessary and avoid bringing large pieces of luggage. This will ensure that everyone can get to their seat as quickly as possible.

Thank you for your cooperation.

Step-free access

Step-free access is available on both the right-hand side and left-hand side of the auditorium. Step-free access to the left-hand side of the auditorium is currently subject to delay due to only one lift being in operation.

The Royal Opera House is committed to accessibility for everyone. We encourage all customers with access requirements to join our Access Scheme, or to get in touch with us so that we can meet your requirements and preferences.

The auditoria

You can find the layout of our auditoria here.

You may not be able to see all of the stage from some seats in the theatre. This can be due to a position being to the side, or because of obstructions like tier ledges, safety rails, pillars or ceiling overhang. You can find out about view restrictions and other details for a particular seat either online, by telephone or at the box office.

Standing places are not recommended for people under 5'4'' (1.6m), due to view restrictions from tier ledges, leaning bars or audience members in the row in front.

Latecomers will not be admitted to the Theatre unless there is a suitable break or interval. Please be advised that if you leave the auditorium during the performance we cannot re-admit you to your seat until a suitable break or interval. We do have TV monitors where you can still enjoy the performance live.

Camera restricted view seats; and listening seats may still be available for performances on the Main Stage.

In the case of an emergency, please listen to staff and follow instructions to safely exit the building.

Ice creams

You can buy ice creams to be enjoyed inside the auditorium.

Drinks

Drinks are not permitted inside the auditoria except bottled water. Drinks bought at our bars must be consumed before entering.

Water refill stations are available on all levels. Feel free to bring a reusable bottle with you, or purchase an ROH refillable bottle from our shop and bars.

Facilities

Cash and card payments

We are a cashless venue and we can only accept card and contactless payment methods.

Shop

The shop will be open Monday to Saturday from midday until the start of the evening performance, and on Sundays when there is a performance.

Dress code

There is no formal dress code. We want everyone to feel comfortable and able to engage with what is happening on stage, and so we encourage audiences and visitors to wear whatever they feel comfortable wearing. We only ask that you are fully clothed and that your feet are covered.

 

Attending with children

Anyone is welcome at the Royal Opera House to enjoy our public spaces, shop and café. In general, most of our performances welcome children aged 5 and above. Younger children are welcome at our specific family events, family productions and most of our tours. Always check the production page for any show-specific age guidance and content warnings. Children must have their own ticket and sit next to an accompanying adult.

Further information

Types of event

On the website, we indicate where a performance might be different from usual. These indicators can be found next to performances listed on a production page, or on the event page for that performance.

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Royal Opera House Covent Garden Foundation, a charitable company limited by guarantee incorporated in England and Wales (Company number 480523) Charity Registered (Number 211775)