25 September 2015 at 3.49pm | 10 Comments
Booking for Winter 2015/16 will open on Tuesday 29 September 2015 for all ballet performances, and Wednesday 30 September 2015 for all operas. Performances will be bookable online via our website from 9am and 10am on these days via telephone.
Over the course of the last week, our Digital Development team have run extensive simulated tests on our online booking system. These simulate the online environment of Friends booking days and have allowed us to identify the majority of issues and apply fixes where appropriate.
However, to ensure your experience is as smooth as possible, on 29 and 30 September we will implement an online queue which some bookers may be placed into. Please be aware that the queue may take a short while to process. This is not a decision we have taken lightly and following these booking days we will continue to work with our technology suppliers to resolve issues for future booking days.
As always, we will keep you up to date via our website’s News and Features section and Twitter feed. The Box Office and the Friends’ team will be fully informed, and will be on hand from 10am to explain and assist you in your booking if necessary.
We are extremely grateful to you for your patience, support and above all cooperation over the course of the last week.