If you have any query about tickets for the Royal Opera House please phone our Box Office on +44 (0)20 7304 4000. If you are having trouble booking online visit our Help page for user guides and FAQs.
What’s coming up?
When can I book?
Each forthcoming production carries details of when Friends of Covent Garden and the general public can book. Friends have access to priority booking and Premium and Supporting Friends can book even earlier. Find out more about the benefits of being a Friend of Covent Garden. Watch out for season guides in our News and Features section, as these list all of the available productions and booking days.
Where can I see prices for different areas of the auditorium?
Full details of seat prices for each opera and ballet:
Are there any other authorized ticket vendors?
The following ticket outlets are the only agents used by the ROH:
All other ticket outlets, agents and websites are not authorised to sell ROH tickets. Any tickets bought through other outlets are invalid and may be forgeries.
Is there any way to see a sold-out performance?
On the day of a performance 67 tickets are sold from 10am to personal callers at the Link Box Office (for Sunday performances in the main House tickets are sold four hours before curtain-up and for other spaces two hours). The queue forms at the entrance situated under the covered arcade in the corner of Covent Garden Piazza. There is a limit of one ticket per person. Day tickets are not available for galas, or for performances by visiting companies.
What do you do with returns?
Returned tickets are sold over the phone on a first-come first-served basis. For information about their availability, phone the Box Office on +44 (0)20 7304 4000.
How do I get hold of cheap tickets for the Royal Opera House?
At the Royal Opera House 40% of the tickets are under £40. Some tickets cost at little as £3, so a visit may be cheaper than you think – the important thing is to book early.
Occasionally we are able to offer standby tickets four hours before a performance at half-price. These standby tickets are also available to those on Income Support, ES40 holders, deaf and disabled people, under-18s, Westminster ResCardholders, WC2 residents and Senior Citizens receiving Pension Credits at £12.50 for ballet and £15 for opera. Information about standby tickets is given within 24 hours of the performance. These tickets are offered at the Management’s discretion. For information about their availability, phone the Box Office on +44 (0)20 7304 4000.
Schemes such as Welcome Performances for families (generously supported by Gregory and Regina Annenberg Weingarten through The Annenberg Foundation) and The Taylor Family Foundation Schools’ Matinees are ways in which people new to the Royal Opera House can visit us cheaply.
Our Student Standby scheme offers unsold tickets for The Royal Ballet and The Royal Opera to students for the bargain price of £10. Members of the scheme also have access to two dedicated Royal Ballet performances and two Royal Opera performances at a special discounted price. In addition, Student Standby members can enter into a rolling ballot for Standing Tickets for every single main stage production. Student Standby is generously made possible by the Bunting Family and the Robey Family.
Do you have an Access Programme?
Visit our Access page if you would like information on Royal Opera House Access Membership, which is open to any EU resident who is disabled as defined by the Disability Discrimination Act (1995 & 2005).
Can I exchange tickets?
Exchanges can be made to tickets within the same price band or higher and are subject to availability. You may only request an exchange by telephone or in person, for productions in a Season that is open for public sale. Successful exchanges are subject to a £2 fee per ticket exchanged plus the cost of the new tickets. The original tickets must be returned to the Box Office no later than three working days prior to the performance; these tickets would then be fully refunded to the original purchaser. Exchanges are not permitted within three working days prior to the performance. Please note that tickets to productions by The Royal Ballet and The Royal Opera cannot be exchanged with tickets to productions by visiting Companies.
If returning a ticket for a Saturday or Sunday / Bank Holiday performance, the ticket must reach us in the post on the Friday as we have no deliveries on weekends or Bank Holidays. Otherwise, customers need to return unwanted tickets in person.
Can you sell a ticket for me if I no longer need it?
The Royal Opera House cannot guarantee the sale of any tickets returned to the Box Office regardless of ticket availability and/or demand. Returned tickets will only be offered for re-sale with the authorisation of the original purchaser. Returned tickets will only be made available for re-sale at the management’s discretion, providing that the original tickets are returned in good time prior to the performance. If returning a ticket for a Saturday or Sunday / Bank Holiday performance, the ticket must reach us in the post on the Friday as we have no deliveries on weekends or Bank Holidays. Otherwise, customers need to return unwanted tickets in person. Returned tickets are sold subject to customer demand and ONLY if there are no more tickets available in that part of the theatre or in that price band. Returned tickets may be withdrawn from re-sale at any time at the original purchaser’s request and/or at the management’s discretion. Any refunds will be made to the original purchaser. If returned tickets are successfully re-sold, a £2 fee per ticket re-sold will apply. This fee is charged to the original purchaser (the fee does not apply to rehearsal tickets). All refund payments will be made using the original method of payment, where possible, upon the successful re-sale of the returned tickets. Otherwise, a refund cheque in pounds sterling will be issued (except to overseas patrons – please allow up to 28 working days after the performance to receive a cheque).
The Box Office will write to you within 28 working days of the performance if your returned tickets are partially or fully re-sold. If your tickets are not re-sold we will still write to you enclosing the original tickets. If you do not hear from us within 28 working days of the performance, please call the Box Office on +44 (0)20 7304 4000.
Please be aware that there is always an implied risk that your tickets may not be re-sold. The Box Office sometimes receives returns from contractual obligations and other sources near the time of the performance. These tickets are always made available to purchase before tickets returned by individual patrons are offered for re-sale.
Can I buy a ticket to a dress rehearsal?
Tickets to our dress rehearsals (we call them General Rehearsals) are available to Friends of Covent Garden.
How will I know if an artist withdraws?
We notify ticket holders by email if we know of a major cancellation at least the day before the performance. As much notice is given as possible. We may send an email on the day itself if we have the resources in place. Details of all major cancellations will be made public on the News and Features section of our website and also via Twitter.