Booking information: Technical issues affecting payment provider
Bookings today may be affected.
23 November 2012 at 10.01am | 8 Comments
We have been told this morning by our card processing provider (WorldPay) that they are experiencing problems with their systems this morning (Friday 23 November). This means that some debit and credit card authorisations will take longer than they should and may cause an error during the ticket booking process.
If you receive an error please try again, you can also contact the box office directly to book over the phone on +44 (0)20 7304 4000.
We sincerely apologise for the disruption and inconvenience these issues will cause for our customers booking today.
Please be assured that we are working hard in conjunction with our card processing provider to resolve these issues.