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Articles by Susan Fisher

Online booking: Why we have changed Friends Online Booking opening times to 8am rather than 10am.

25 February 2015

Two-day trial on 3 and 4 March to explore whether a staggered booking approach will improve customer experience.

Puccini’s La rondine updated to the era of The Great Gatsby

25 June 2013

Head of Friends Susan Fisher on Nicolas Joël’s lavish production that brings to life the glamour of the Roaring Twenties.

An elixir with fizz

18 October 2012

Why Donizetti’s L’elisir d’amore is unmissable.