Friday Rush is a great way to get last-minute tickets for the Royal Opera House at a range of prices – even for sold-out productions. The Royal Opera House introduced Friday Rush at the start of the 2016/17 Season, replacing our previous allocation of day tickets. Find answers to some of our frequently asked questions below.
- What is Friday Rush?
- How is Friday Rush different from the day tickets?
- Which seats are available?
- At what prices are the tickets available?
- Is there a limit on the number of tickets I can buy?
- Are there any Friday Rush wheelchair spaces available?
- Do I have to book Friday Rush tickets online?
- How are the tickets delivered?
- Is Friday Rush offered for all Royal Opera House performances?
- Can I exchange Friday Rush tickets?
- Is Friday Rush ever not on a Friday?
- Why can I not see any Friday Rush tickets even though I am on the site at 1pm?
If you have a query about Friday Rush that is not answered below please contact the Box Office using the Contact us form (please make sure you pick 'Box Office' from the 'Send to' list). You can also reach us by email at firstname.lastname@example.org or by telephone on +44 (0)20 7304 4000 (Mon–Sat, 10am–8pm). Please note, emails are only monitored Monday–Friday, 10am–5pm (excluding bank holidays).
What is Friday Rush?
Every Friday at 1pm 49 Friday Rush tickets are made available to buy for each of the performances in the following week, from Saturday to the following Friday. Tickets are available for almost all Royal Opera and Royal Ballet performances on the main stage in our Covent Garden site, including any sold-out performances that fall within the week on sale. The best way to buy these tickets is via the Royal Opera House website. Find the list of available performances, and a countdown to the next Friday Rush release.
How is Friday Rush different from the day tickets?
Friday Rush replaces the day tickets we used to offer. The Royal Opera House used to hold back a small allocation of day tickets to be sold in person from 10am on the day of a performance, with a limit of one ticket per person. The 49 Friday Rush tickets replace that allocation of day tickets, enabling customers to buy up to two tickets per performance at a range of prices up to a week before and without having to queue up in Covent Garden.
You may of course still visit our Ticket Sales desk at the Main Entrance on Bow Street in person to purchase tickets on the day of a performance, subject to availability, but the tickets available here will be no different from the tickets available online.
Which seats are available?
There are 49 tickets available, in the Stalls Circle (sides), Amphitheatre (rear) and Balcony sections of the auditorium. The Balcony tickets are for standing places. Friday Rush tickets are displayed in the same way as other tickets in our online booking system. If a particular performance is not sold-out, then you will be able to see all other available tickets at the same time as Friday Rush tickets. Subject to availability and our ticket limits, you may buy Friday Rush tickets and tickets from our usual range at the same time.
At what prices are the tickets available?
Friday Rush tickets are available at a range of prices that varies slightly for each production. The tickets included in Friday Rush are in general at our lower price ranges, so offer a chance to buy cheaper tickets for in-demand performances.
Is there a limit on the number of tickets I can buy?
There is a limit of two Friday Rush tickets per person for each performance, whether a performance is sold-out or not. If a particular performance is not sold-out, then you will be able to see other available tickets; there is no ticket limit on these (with some rare exceptions).
Are there any Friday Rush wheelchair spaces available?
In each allocation of Friday Rush tickets there is one wheelchair space and one companion seat per performance. These tickets can be purchased online, over the phone or in person. You can only purchase the wheelchair space and companion seat online if you are registered as a wheelchair user through the ROH Access Membership scheme.
Do I have to book Friday Rush tickets online?
We recommend where possible that Friday Rush tickets are booked online. If you are unable to book online then these tickets may be booked over the phone or in person as soon as they are released on Friday at 1pm (a few times a year the day may change depending on national holidays and other events – find out more about alternative Rush dates). Friday Rush tickets may be booked by phoning the Box Office on +44 (0)20 7304 4000 or visiting the Ticket Sales desk at the Main Entrance on Bow Street.
ROH Access Members can book online or call the Box Office on +44 (0)20 7304 4000 from 1pm on Friday.
How are the tickets delivered?
Friday Rush tickets bought online are delivered as e-tickets. Find out more about e-tickets. Friday Rush tickets bought over the phone will be available for collection from the ticket desk once the booking has been confirmed. Find out more about collecting tickets.
Is Friday Rush offered for all Royal Opera House performances?
Friday Rush tickets are offered for almost all performances by The Royal Opera or The Royal Ballet on the main stage at the Royal Opera House.
Friday Rush tickets are not available for performances by The Royal Ballet or The Royal Opera in other theatres on our Covent Garden site, such as the Clore Studio, or for performances in external venues, such as the Barbican or the Roundhouse. They are also not available for any performance by a visiting company, such as the Mariinsky or the Bolshoi.
There is a small number of instances where Friday Rush tickets are not offered for performances by The Royal Opera or The Royal Ballet on the main stage – for example, for our Schools’ Matinees or galas.
Can I exchange Friday Rush tickets?
Unfortunately we cannot offer exchanges on Friday Rush tickets.
Is Friday Rush ever not on a Friday?
Depending on national holidays and other events, sometimes (and very rarely) Friday Rush tickets will be released on a different day. In these cases the change of date will be flagged on the Friday Rush page, with a week’s notice.
Why can I not see any Friday Rush tickets even though I am on the site at 1pm?
Although we check new functionality thoroughly before we release it, bugs can appear in the live environment with real users, and this has been the case with Friday Rush. This means that there can be a delay in tickets appearing on the site, and so tickets can still appear as sold out, even if they are available. We are working on fixing this issue and hope to have it resolved soon, but in the meantime you can still use the telephone to book if you are unable to see the tickets you are looking for online.